Cancellation Policy – Short Term Rentals
Travelers who cancel at least 60 days before check-in will get back 100% of the amount they’ve paid. If they cancel between 30 and 60 days before check-in, they’ll get back 50% of the amount they’ve paid. Otherwise, they won’t get a refund. If you are worried about having to cancel your reservation, independent Travel Insurance is highly recommended.
Cancellation Policy – Long Term Rentals
The following policy applies only to reservations requiring a signed Lease Agreement and monthly rental payments.
- If the Tenant cancels more than 120 days prior to the scheduled arrival date, all rent payments received will be refunded in full.
- If the Tenant cancels 120 days or less prior to the scheduled arrival date, no refund shall be provided for any rent payments already made.
- Typically, the final month’s rent is paid as a reservation deposit at the time of booking, and the first month’s rent is due 30 days prior to arrival. Any subsequent monthly rent payments become non-refundable once paid.
- Tenants who fail to arrive, delay arrival, occupy the Property for only a portion of the lease term, or vacate the Property before the end of the lease term shall not be entitled to a refund of rent payments already made.
- Upon request, the Owner and/or Property Manager may make reasonable efforts to re-rent the Property for any unused portion of the lease term. If the Property is successfully re-rented, the Tenant may receive a partial refund of the rent recovered for the re-rented period, less commissions, marketing expenses, administrative fees, cleaning costs, discounts provided to secure the replacement rental, and any other reasonable expenses incurred in obtaining the replacement tenancy.
- Tenants concerned about cancellation, delayed arrival, illness, injury, family emergencies, or other unforeseen circumstances are strongly encouraged to obtain independent Travel Insurance or other appropriate coverage.